TELDIO D3M SOFTWARE LICENSE AGREEMENT
BEFORE CLICKING ON THE "ACCEPT" BUTTON YOU MUST CAREFULLY READ THE
TERMS AND CONDITIONS SET OUT BELOW GOVERNING YOUR SUBSCRIPTION TO THE
D3M SERVICE (THE “SERVICES”). BY CLICKING ON THE "ACCEPT" BUTTON, YOU
ACCEPT AND AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS OF
THIS LICENSE AGREEMENT (“AGREEMENT”). IF YOU ARE ENTERING INTO THIS
AGREEMENT ON BEHALF AN ORGANIZATION OR OTHER ENTITY, YOU REPRESENT
THAT YOU HAVE THE AUTHORITY TO LEGALLY BIND SUCH ORGANIZATION OR
ENTITY. “YOU” AND “YOUR” WILL REFER TO SUCH ORGANIZATION OR ENTITY.
IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT CLICK THE
“I ACCEPT THE TERMS OF SERVICE” CHECKBOX AT THE END OF THIS AGREEMENT AND
DO NOT SUBSCRIBE TO THE SERVICES.
THIS PLAIN LANGUAGE SUMMARY IS PROVIDED FOR YOUR CONVENIENCE AND IS NOT
LEGALLY BINDING. PLEASE READ THE FULL VERSION OF THE TERMS SET OUT BELOW TO
FULLY UNDERSTAND YOUR LEGAL OBLIGATIONS AND RESTRICTIONS.
You can only use the Services and the content provided as part of the
Services as set out in this Agreement. We own the Service and the content
provided as part of the Service and You are not allowed to copy, alter or
otherwise do anything to the Service and the content other than to design
and document solutions and manage networks and services for Your
organization and end users based on the intended purposes of the Service.
We can change the terms of this Agreement at any time and will notify You
of any such changes.
You will own the information you upload to the Service and you guarantee
that this information will not be illegal or harmful in any way. We can use
the information You upload in limited ways.
You agree to pay Teldio and understand that Teldio can cancel your access
to the Service if you don’t pay.
You agree to properly manage Your account and will not let anyone use the
Service who isn’t authorized to. You aren’t allowed to do anything illegal
using your account. You must notify us immediately if your account has been
compromised or if one of Your employees who had an account leaves Your
We do not guarantee that the Services and the content will meet your
requirements or that it will work without interruption. We are not
responsible if you break the law, breach this Agreement or violate the
rights of a third party, particularly if you get sued.
This Agreement is the one that applies to Your use of the Services. If you
had a prior Agreement with us, it no longer applies.
Licenses. Teldio Corporation (“Teldio”) grants and You hereby accept,
upon payment by You of the Fees (as defined below) and subject to the
terms and conditions contained herein, a limited, nontransferable,
nonexclusive, worldwide, enterprise-wide and revocable license
(the “License”) to use the Services and to access and use all material,
information and technology offered as part of the Services including
but not limited to documents, articles, reports, software, graphics,
text, images and logos, algorithms, processes, user interfaces,
designs and know-how (the “Content”) solely for designing and
documenting solutions and managing networks and services for
Your organization and end users based on the intended purposes of the
License Term. This Agreement will commence upon activation of
Your account (the “Effective Date”) and will continue in full force
and effect until otherwise terminated pursuant to the provisions hereof.
Restrictions. You acknowledge that the Services and the Content, constitute valuable trade
secrets of Teldio and its licensors. Except as otherwise set out in this Agreement, Customer
will not (i) copy or use the Services or the Content; (ii) alter, modify, duplicate, translate, de-
compile, reverse engineer, or attempt to recreate the Services or the Content, in whole or in part;
(iii) modify or create any derivative works from the Services or the Content any part thereof;
(iv) merge the Services or the Content with any other software; (v) disclose to any third party
any performance information or analysis relating to the Services and the Content; (vi) license,
sublicense, sell, convey, assign, transfer, give, lend, rent, transfer or otherwise grant any right
to any of the Services or the Content or any of Your rights hereunder, in whole or in part,
voluntarily or involuntarily, by operation of law or otherwise, to any person, individual, legal
or personal representative, partnership, company, corporation, syndicate, association, trust or
governmental body otherwise; (vi) build an identical product to the Services or a product with
similar ideas, features and functionality as the Services; and (vii) copy any ideas, features of
functions of the Services. You agree to retain, on all copies of any Content You download, all
copyright and other proprietary notices contained in the Content. The Services and the Content
are protected by Canadian and worldwide copyright laws and treaty provisions. You agree to
comply with all copyright laws worldwide in Your use of the Services and the Content and to
prevent any unauthorized copying of the Content. Except as expressly provided herein, Teldio
does not grant any express or implied right or license to You under any intellectual property
right, including under any patent, trade-mark, copyright, trade secret or confidential information
of Teldio or its licensors.
- CUSTOMER DATA
Customer Data. In the course of using the Services, You may upload certain information,
data and material through the Services (the "Customer Data"). You agree that the Customer
Data will (i) comply with all applicable laws; (ii) not contain infringing, obscene, threatening,
libelous, or other illegal material; (iii) not include material containing software viruses, worms,
Trojan horses or other harmful computer codes, files scripts or programs designed to interrupt,
destroy, or limit the functionality of any computer software or hardware telecommunications
equipment; and (iv) not contain any content, work, name, logo or mark that infringes any
intellectual property right of any person. You acknowledge that You have obtained the consent
to use any Personal Information (as that term is defined in the Personal Information Protection
and Electronic Documents Act (S.C. 2000, c.5) (“PIPEDA”) and all other applicable privacy
legislation) contained in the Customer Data from the person to whom the Personal Information
pertains, and that You have complied with all relevant privacy laws in collecting, using the
disclosing such Personal Information.
Ownership. You acknowledge that You own the Customer Data and all intellectual property
rights therein, or that You have the right to grant the license to Teldio to use such Customer
Data. You will have sole responsibility for the accuracy, quality, integrity, reliability,
appropriateness and intellectual property ownership and for obtaining the right to use all of the
Customer Data submitted by You. You acknowledge that Teldio will have no responsibility for
the Customer Data. You will not be responsible for any content submitted to the Services by
License. You agree to grant Teldio and its third party service providers a non-exclusive,
worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to use the Customer Data
for the purposes of analyzing, aggregating and preparing reports and recommendations based
on the non-identifiable aggregated data which reports and recommendations will be shared
with customers and industry representatives. Teldio will use the Customer Data in accordance
You acknowledge that Teldio has the right to access the radio codeplug data for purpose of
eliminating the redundant data activities in populating the Services.
Fees. You will pay Teldio a fee, paid in advance, for ongoing use of the Services (the “Fees”).
The Fees will be as set out in Teldio’s current fee schedule available at https://d3mnetworks.com.
Teldio reserves the right to terminate Your access to the Services if You provide false or
fraudulent billing or contact information.
Fee Increase. Teldio reserves the right to amend its fee schedule from time to
Taxes. All fees and other charges specified in this Agreement are
exclusive of all applicable goods and services taxes and any other taxes imposed or levied by any
government or government agency, including sales or use taxes (the “Purchase Taxes”). You
will pay all Purchase Taxes, other than taxes on Teldio’s net income, as a result of the
transactions contemplated by this Agreement.
- YOUR RESPONSIBILITIES
Account. You are responsible for all of the activity associated with Your account and You agree
to notify Teldio immediately in the event of any unauthorized use of Your account or password
or if You suspect Your account or password has been compromised in any way. You agree not
to misrepresent Yourself in order to gain access to the Services. You are responsible for advising
Teldio of any change in Your billing or contact information. Furthermore, You agree to notify
Teldio immediately if any employee who held an account leaves Your organization.
Applicable Laws. You must abide by all applicable local, provincial, state and national laws and
all relevant treaties and directives in Your use of the Services.
Limiting Access. You will not permit persons other than Your authorized representatives to
access the Services.
No Responsibility. Teldio accepts no responsibility and will not be held liable for any delays,
performance issues, stoppages, outages, increased costs or other similar events relating to the
Services resulting from Your failure to adhere to the provisions set out in this Section.
Ownership of Software. Teldio and its licensors own all right, title and interest in and to the
Services and the Content, including without limitation, all copyrights, trade secrets, patents, and
other intellectual property rights. Upon termination of this Agreement unless otherwise provided
herein, all of Your rights in connection with the Services and the Content, including but not
limited to the right to access and use the Services and the Content, will terminate.
Trade-marks. The trade-marks, logos and company names of Teldio or any of its affiliates and
licensors used as part of the Services and the Content may not be copied, imitated or used, in
whole or in part, without the prior written consent of Teldio or any such affiliate or licensor.
Other products, services logos and company names mentioned as part of the Services and in the
Content may be the trade-marks of their respective owners.
Proprietary Notices. You agree not to alter, remove, deface or destroy any copyright, trade-mark
or proprietary markings or confidential legends placed upon or contained in the Services and the
Content or in or on any related material.
Services. Teldio warrants that the Services are designed to and will operate in substantial
conformity with the specifications set out in the user documentation.
Content. The Content may contain inaccuracies and typographical errors. Teldio makes no
representation or warranty regarding the accuracy or completeness of the Content or information
accessible while using the Services, or the reliability of any advice, opinion, statement or other
information displayed or distributed through the Services. You acknowledge that any reliance
on any of the foregoing and Your use of the Services and the Content will be at Your sole risk.
Teldio reserves the right, in its sole discretion, to correct any errors or omissions in any part
of the Services or in any portion of the Content. Teldio may make any other changes to the
Services and the Content at any time without notice.
General Warranty. Teldio warrants that (i) Teldio has the right to enter into this Agreement;
(ii) to Teldio’s knowledge, neither the Services nor the Content infringes upon the Proprietary
Rights of any third party; (iii) to Teldio’s knowledge, there are no liens, encumbrances or claims
pending or threatened against Teldio or that adversely relate to the rights or licenses granted in
this Agreement or to the Services and the Content; and, (iv) subject to the standard conditions
applicable to shrink wrap software and other foundational software used in the creation of, or
required in conjunction with, the Services, no licenses, permission or releases of third party
rights are necessary for Your use of the Services in accordance with the terms of this Agreement.
For purposes of this Agreement, “Proprietary Rights” means any or all intellectual property
and other property or proprietary rights, including, without limitation, patents, copyrights, trade
secrets and trademarks.
Warranty Disclaimer. EXCEPT FOR THE WARRANTIES IN THIS SECTION 6, THE
SERVICES AND THE CONTENT ARE PROVIDED “AS IS” AND TELDIO AND ITS
LICENSORS HEREBY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. TELDIO DOES NOT WARRANT THAT THE SERVICES AND THE CONTENT
WILL MEET YOUR REQUIREMENTS, THAT THE SERVICES AND/OR THE CONTENT
WILL BE SECURE, FREE FROM ERRORS OR FUNCTION WITHOUT INTERRUPTION,
THAT ANY STORED DATA WILL BE ACCURATE OR RELIABLE NOR THAT
ANY CUSTOMER DATA CAN BE RESTORED FROM ANY PARTICULAR BACKUP
PROCEDURE. TELDIO DOES NOT WARRANT THAT USE OF THE SERVICES WILL
ENABLE YOU TO ACHIEVE ANY PARTICULAR RESULT OR RESULTS IN YOUR
- LIMITATION OF LIABILITY
IN NO EVENT WILL TELDIO BE LIABLE FOR SPECIAL,
INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR INDIRECT DAMAGES,
INCLUDING WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS ARISING
FROM OR RELATING TO THIS AGREEMENT, THE SERVICES OR THE CONTENT,
HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY. IN ADDITION,
EXCEPT WITH RESPECT TO CLAIMS BASED ON WILFUL MISCONDUCT OR GROSS
NEGLIGENCE, IN NO EVENT WILL TELDIO BE LIABLE FOR ANY DAMAGES OF ANY
KIND GREATER THAN THE AMOUNTS PAID TO TELDIO HEREUNDER. TELDIO
WILL NOT BE LIABLE FOR ANY DELAYS OR DAMAGES ATTRIBUTABLE TO
PROBLEMS INHERENT IN INTERNET AND ELECTRONIC COMMUNICATION. THESE
LIMITATIONS WILL APPLY EVEN IF TELDIO HAS BEEN ADVISED OR IS AWARE OF
THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF THIS SECTION WILL
APPLY EVEN IN THE EVENT OF A FAILURE OF THE ESSENTIAL PURPOSE OF THIS
Indemnification by Teldio. Teldio will indemnify, defend and hold You harmless from any
claims, demands, liabilities, losses, damages, judgments or settlements, including all reasonable
costs and expenses related thereto including legal fees, directly or indirectly resulting from any
claimed infringement or violation by Teldio of any Proprietary Right with respect to the Services
and the Content; provided, however, that the foregoing notwithstanding, Teldio’s obligation to
indemnify will not apply to an infringement or violation that is attributable to any unauthorized
use, access or modification of the Services by You or Your employees, agents or customers.
Cooperation. Notwithstanding Section 9.1 of this Agreement, Teldio is under no obligation to
indemnify and hold You harmless unless (i) Teldio receives notice of the suit or claim from
You and is furnished with a copy of each communication, notice or other action relating to said
claim promptly after You receive such notice and each such communication; provided that,
failure to deliver timely notice will not relieve Teldio of its obligations hereunder unless Teldio
is materially prejudiced by such failure; (ii) Teldio will have the right to assume sole authority
to conduct the trial or settlement of such claim or any negotiations related thereto at Teldio’s
expense; and (iii) You will provide reasonable information and assistance requested by Teldio in
connection with such claim or suit, at Teldio's cost and expense.
Indemnification by You. You will indemnify, defend and hold Teldio harmless from any claims,
demands, liabilities, losses, damages, judgments or settlements, including all reasonable costs
and expenses related thereto including legal fees, directly or indirectly resulting from (a) any
allegation that You have engaged in conduct, which if true would breach Your warranties
or obligations under this Agreement; (b) any allegation that the Customer Data infringes the
Proprietary Rights of any third party; (c) Your negligent or willful misconduct; and (d) any
violation by You of any privacy laws, regulations and directives relating to the collection, use or
disclosure of any Personal Information provided to Teldio hereunder. Teldio reserves the right
to participate in the defence of any such claim and to be represented by counsel of its choice.
- TERM AND TERMINATION
Term. This Agreement will commence on the Effective Date and will continue in full force and
effect until terminated in accordance with the terms of this Agreement.
Termination Upon Insolvency. This Agreement will terminate, effective upon delivery of
written notice by a party hereto, (i) upon the institution of insolvency, receivership or bankruptcy
proceedings or any other proceedings for the settlement of debts of the other party, (ii) upon
the making of an assignment for the benefit of creditors by the other party, or (iii) upon the
dissolution of the other party.
Termination Upon Default. The non-breaching party may terminate this Agreement in the event
that the other party materially defaults in performing any obligation under this Agreement and
such default continues and is not remedied for a period of thirty (30) days following written
notice of default; provided, however, that if either party contests either the existence or the
basis of a breach asserted by the other party (a “Dispute”), then such Dispute will be resolved
pursuant to Section 12.3 and if such Dispute is resolved in favour of the party asserting such
breach, then the other party will have thirty (30) days to cure such breach as directed by the third
party resolving such Dispute.
Termination for Convenience. Either party may terminate this Agreement for convenience by
providing the other party with at least thirty (30) days notice. In the event Teldio exercises its
right to termination for convenience hereunder, You will be entitled to a refund for any fees that
You have prepaid.
Survival of Certain Terms. All provisions of this Agreement reasonably required to survive
termination based on the terms of this Agreement will survive termination of this Agreement.
All other rights and obligations of the parties will cease upon termination of this Agreement.
Effect of Termination. Upon termination of this Agreement for any reason Your access to the
Services will end immediately and Your account will be disabled. For a period of one (1) year
following termination of this Agreement for any reason, Teldio will make available to You a file
of the Customer Data if You so request at the time of termination.
- CONFIDENTIAL INFORMATION
Neither party will use or disclose any Confidential Information of
the other party. A party receiving Confidential Information from the other party will use the
highest commercially reasonable degree of care to protect that Confidential Information. The
Services and the Content, including methods, ideas or concepts utilized therein, and all
information identified by a disclosing party as proprietary or confidential (“Confidential
Information”) will remain the sole property of such disclosing party, and will not be used or
disclosed to any third party without the express written consent of the disclosing party (except to
employees or consultants who are bound by a written agreement with such party to maintain the
confidentiality of such Confidential Information in a manner consistent with this provision).
Items will not be considered to be Confidential Information if they are (i) available to the public
other than by a breach of this Agreement or an agreement with the disclosing party, (ii) rightfully
received from a third party not in breach of an obligation of confidentiality, (iii) independently
developed by employees of recipient without access to the Confidential Information of the
disclosing party, (iv) rightfully known to the recipient at the time of disclosure, or (v) produced
in compliance with applicable law or a court order, provided the other party is given reasonable
notice of such law or order and an opportunity to attempt to preclude or limit such production.
You agree that the terms and conditions of this Agreement will be considered to be Confidential
Information of Teldio.
Notices. Any notice required or permitted hereunder will be in writing and will be given by
electronic mail at email@example.com. Such notice will be deemed to have been received
twelve (12) hours after it was sent.
Assignment. This Agreement may not be transferred or assigned, in whole or in part, by either
party either voluntarily or by operation of law without the prior written consent of the other
party, which consent will not be unreasonably withheld.
Governing Law; Arbitration. This Agreement will be governed by the laws of the Province
of Ontario and the federal laws of Canada applicable therein. Except for disputes for which
injunctive relief is sought (for example, to prevent the unauthorized use or disclosure of
proprietary materials or information) the following procedures will be used to resolve any
dispute arising out of or in connection with this Agreement. Promptly after the written request
of either party, each of the parties will appoint a designated representative to meet in person or
by telephone to attempt in good faith to resolve any dispute. If the designated representatives
do not resolve the dispute within ten (10) days of such request, then an executive officer of each
party will meet in person or by telephone to review and attempt to resolve the dispute in good
faith. The executive officers will have ten (10) days to attempt to resolve the dispute. Any
disputes that are not otherwise resolved by the parties will be submitted to binding arbitration
in Toronto, Ontario in accordance with the Arbitration Act, 1991 (Ontario) (the “Act”). Before
entering into arbitration, the parties will each appoint an arbitrator, and these two arbitrators will
select a third arbitrator to be a member of the arbitration panel. Should the two arbitrators not
be able to agree on a choice of the third arbitrator, then the parties willl defer to the procedure
for selection of an arbitrator under the Act. None of the arbitrators will be officers or employees
of the parties. Each such arbitrator will be a lawyer having experience and familiarity with
information technology disputes. The arbitrators will have the right to award costs, fees and
expenses, including but not limited to the arbitrators' fees and reasonable lawyers' fees, to the
prevailing party. The parties will jointly pay arbitration costs pending a final allocation by the
arbitrators. Judgment on the award rendered by the arbitrators may be entered in any court
having jurisdiction thereof. The arbitrator’s decision will be final and binding upon the parties.
Force Majeure. Under no circumstances will either party be liable to the other for any failure
to perform its obligations where such failure results from causes beyond that party’s reasonable
Independent Contractors. The relationship of Teldio and You established by this Agreement
is that of independent contractors, and nothing contained in this Agreement will be construed
to (i) give either party the power to direct and control the day‑to-day activities of the other, (ii)
constitute the parties as legal partners, joint venturers, co‑owners or otherwise as participants in
a joint undertaking, or (iii) allow either party to create or assume any obligation on behalf of the
other party for any purpose whatsoever. All financial and other obligations associated with the
businesses of Teldio and You are their sole respective responsibilities.
Entire Agreement and Waiver. This Agreement and all documents incorporated by reference
hereto will constitute the entire agreement between the parties with respect to its subject matter,
and all prior agreements, representations, and statements with respect to such subject matter are
superseded. This Agreement may be changed by Teldio upon notification to You. No failure of
either party to exercise or enforce any of its rights under this Agreement will act as a waiver of
such breaches and the waiver of any breach will not act as a waiver of subsequent breaches.